Tax guidance


City of Philadelphia guidance to taxpayers and tax professionals with changing tax situations.

As part of the City’s progressive reopening, taxpayers and water customers can now schedule an in-person appointment to pay taxes, bills and other fees at the Municipal Services Building (MSB). Due to health concerns appointments are for payments only, no walk-ins are allowed inside MSB, and satellite offices remain closed. For help with your account, or to set up a payment agreement, please call:

  • (215) 686-6442 about property tax,
  • (215) 686-6600 about all other taxes,
  • (215) 685-6300 about your water service or bill

Or, email:

The documents on this page are meant to provide guidance to taxpayers and tax professionals as the City of Philadelphia adapts to disruptions caused by the COVID-19 coronavirus epidemic. Please check this webpage regularly for updates.

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